top of page

PercayAI Platform Privacy Policy

Last Updated: September 23, 2020




PercayAI, LLC (“we,” “us,” or “our”) is  committed to protecting your personal information and your right to privacy. If you have questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at

In this privacy policy, we explain which information we collect, how we use personal information on our platform (, and your rights in relation to that information.

This privacy policy applies to all information collected through our platform.  For information on our privacy practices with respect to information collected through the website, please see our Website Privacy Policy.

Information We Collect

Personal Information

We collect information that you voluntarily provide when you use our platform.

The personal information that we collect depends on the context of your interactions with PercayAI and our platform, the choices you make, and the features that you use. The personal information that we collect may include the following:

  • Name

  • Email Address

  • Contact Number

Information Automatically Collected

We automatically collect certain information when you use our platform. This information does not reveal your specific identity, but may include device and usage information, such as:

  • Date/time

  • IP address

  • Username

  • Account name

  • Action taken in the platform:​

    • Operation – Update, delete, create, etc.

    • Object – User that was changed, project that was modified, etc.

    • Description – Additional details about the action taken

This information is primarily needed to maintain the security and operation of our platform, as well as for internal analytics, and auditing purposes. It is not possible to disable the collection of this information.

Uses of Personal Information

We use personal information the following purposes:

  • Providing our platform to you and your organization;

  • Analyzing, administering, and improving the platform;

  • Securing the platform;

  • Protecting our rights or our property; and

  • Meeting legal obligations.

Sharing Your Information

We will not share personal information except as set forth in this privacy policy or with your consent.  This section describes to whom we disclose personal information and for what purposes:


  • Our Customers.  We provide your access to the platform as a service to our customer, the organization that employs you or otherwise provides you permission to access the platform (“Your Organization”). Any information on processed on the platform, including personal information about you, may be shared with Your Organization.

  • Our Service Providers. We engage service providers to perform tasks on our behalf and to assist us in operating the platform. For example, we engage a third party to provide the platform’s cloud infrastructure.  To the extent our service providers must process personal information to provide their services, we take commercially reasonable steps to limit their access and to help ensure our service providers provide at least the same level of protection for personal information as we do.

  • Business Transfers.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will not share your information, collected by or for our platform, for any other purpose.

  • Law Enforcement, Government Agencies, and Courts.  We may disclose Personal Information at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal process; to establish, protect, or exercise our rights; to defend against a legal claim; to protect the rights, property, or safety of any other person; or as otherwise required by law.

Lawful Basis of Processing

We may legally process or share your data (as described above) that we hold based on the following:

  • Legitimate Interests – We may process your data when it is reasonably necessary to achieve our legitimate business interests, including as necessary to use personal information for the purposes described above.

  • Performance of a Contract – Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Consent — If we request your consent, we will process personal information in accordance with, and will honor your right to withdraw, your consent.

  • Legal Obligations – We may process personal information where necessary to comply with an applicable legal obligations.

Transferring Information Internationally

Our servers are located in the United States. If you are accessing the platform from outside the United States, be aware that your information will be processed by us in our facilities and by those third parties with whom we may share your personal information in the United States and other countries (including the country in which Your Organization is located).

If you reside outside the United States, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

How We Protect the Confidentiality of Personal Information

We protect the confidentiality and security of information we obtain in the course of business. We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep the information collected through the Site secure.

Despite these efforts to store personal information in a secure operating environment, we cannot guarantee the security of personal information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of personal information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to personal information. We do not represent or warrant that personal information about you will be protected against, loss, misuse, or alteration by third parties.

Information Retention

We will keep your personal information for as long as it is necessary for the purposes described in this privacy policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements. 

Upon account expiration, account-level data is purged at our discretion.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal Information about you. 

  • Request correction of the personal information that we hold about you.

  • Request erasure of personal information about you. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

  • Object to processing of personal information about you where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

  • Request restriction of processing of personal information about you. You can ask us to suspend the processing of personal information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

  • Request the transfer of personal information to you or to a third party.

  • Withdraw consent at any time where we are relying on consent to process personal information about you.

If you wish to exercise any of these applicable rights, please contact us at

Depending on where you live, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Information.  We encourage you to first reach out to us at, so we have an opportunity to address your concerns directly before you do so.

Cookies and Similar Technologies

We use cookies on the platform as necessary for the operation of the platform. Most Web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Note that doing either could affect certain features of the PercayAI platform.  Our platform does not enable us or any third party to track you across third-party sites and over time.  Therefore, we do not respond to “do not track” signals on the platform.

Third Party Websites

We are not responsible for the practices employed by any websites or services linked to or from our platform, including the information or content contained within them.  A link to a third party’s website should not be construed as an endorsement.  We encourage you to investigate and ask questions before disclosing personal information to third parties.

Children's Privacy

Our platform is not for children.  Therefore, we do not knowingly collect or solicit any personal information from children. In the event that we learn that we have collected personal information from a child, we will promptly take steps to delete that information.

Changes to this Privacy Policy

We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with notice of material changes to the Privacy Policy as appropriate under the circumstances. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the platform. 

Contact Us

If you have questions or comments about this policy, contact us at



Attn: Privacy

4220 Duncan Avenue, Suite 201

St. Louis, MO  63110

bottom of page